Products

Donut Humidifier FAQ 

Q1: Can the unit go completely under water ? 

Answer:  No. Please avoid getting the top metal of the humidifer wet ( the part that sprays out mist ) as there is a chance water might get into the chipset. If water does gets in , please dry it immediately. 

Q2: My unit stops working / auto shut down after being on for 2 hours. Is it spoilt? 

Answer: There are 2 modes of operation. First mode is auto shut down in 3 hours, 2nd mode is auto shut down in 6 hours. To change the modes, please touch the device. 

Q3: Water has gotten into the top of the humidifier and my unit has stop working. What should I do? 

Answer: First, don't panic. Dry the tip of the humidifier by flipping over and empty the water, 

Q4: When I on the device, I hear a whizzing sound. it is so scarely , it is going to explode when I place it into the water ? 

Answer: No, the hizzing sound is because of the absence of water. The device is unable to spray any mist. Placing the device into the water will stop the sound.